What is VCS started by Amazon
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What is VCS started by Amazon?
VCS is a Virtual
Customer Service launched by Amazon that works for your home improvement.
You can get almost the same package for all the benefits that work from your desk. It may be permanent or temporary, even though a 40+ person can do this job, as long as they have a basic knowledge. Today, Amazon is a great company, not only because it offers large-scale opportunities but also personalities. The working conditions on Amazon are very different from other companies in India - 100% job satisfaction.
VCS is a ‘Work from Home’ model for Indian Customer Service. VCS associates are expected to work in a home environment approved by Amazon at all scheduled hours. It is the responsibility of stakeholders to ensure a seamless internet connection and a work-like environment in the home environment so that associates can bring their best in terms of productivity and quality.
BASIC Qualifications
The minimum
qualification is 10 + 2. Any qualification / PG is eligible to apply.
PREFERRED QUALIFICATIONS
Excellent
communication skills (written and verbal)
Excellent
writing skills
Good cognitive
skills - the ability to clearly understand and articulate issues that exist for
clients
Focus capacity -
follow customer problem without interruption in resolution
Good building
skills - the ability to construct a grammatical, concise, and accurate
grammatical response
Computer
literacy / Skills
Ability to use a
desktop computer system
Excellent
customer service skills
Problem Solving
Skills.
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